Contact Support
Send Us a Message
Have a question or need help with an order? Fill out the form below and our support team will get back to you as soon as possible.
Other Ways to Reach Us
Support Details & Availability
Live Chat
Live chat is available daily from 10am–10pm ET. Chat response times may vary during periods of high inquiry volume. If chat is unavailable, you can leave a message and our team will follow up by email.
Phone Support
Limited phone support is available Monday–Friday, 10am–6pm ET. If we’re unable to answer your call, please leave a voicemail or contact us using the form for the fastest response.
Warranty Claims
Warranty claims are handled separately to ensure accurate review. To begin a warranty claim, please email warranty@sagebeds.com with your order number, a brief description of the issue, and any relevant photos. Messages unrelated to warranty claims may not be reviewed in this inbox.
Holidays & Closures
Our support team is closed on the following holidays:
New Year’s Day, Fourth of July, Thanksgiving Day, and Christmas Day.
Responses may be delayed around these dates, and we appreciate your understanding.
General Support Availability
Support response times may be longer during promotional periods or holidays. Every inquiry is reviewed, and our team works to respond as quickly as possible.
Helpful Resources
You May Find Your Answer Right Away
Many common questions about orders, delivery, trials, returns, and warranties are already covered in our FAQs. These resources are designed to provide clear, up-to-date information and may help you resolve your question without waiting for a response.